Returns & Exchanges

At Visa, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Log into your Visa account and select the items you wish to return from your order history to generate a return authorization.

2

Pack Your Items

Securely place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

3

Label and Ship

Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing